Glow Games - Privacy Policy

1. Introduction & Contact

Welcome to **Glow Games**, a mobile application developed by **Mohan Pratap**. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

We are committed to protecting your personal data and your right to privacy. Please read this policy carefully. By using the Glow Games app, you agree to the collection and use of information in accordance with this policy.

Our Details

• App Name: Glow Games
• Developer: Mohan Pratap
• Contact Email: support@brahamdev.com (for all privacy-related questions and requests)

2. Data Collected & Purpose

We only collect data that is necessary for providing the core gaming experience, essential services like push notifications, and non-personal data for crash reporting and app improvement.

Information Collected via Google Sign-In

When you choose to sign up or log in to Glow Games using your Google Account, we receive and securely store the following data from Google, which is based on your consent provided to Google:

• Data Collected: User Name, Google User ID, Primary Email Address (Gmail), and Profile Picture (URL).
• Purpose: This data is used solely for **account creation**, establishing your **display name** for features like leaderboards, and providing basic **personalization** within the app.

Data Collected by Third-Party Services (Ads, Analytics, Notifications)

The app relies on third-party service providers for advertising, stability analysis, and communication. These providers may collect data directly from your device:

• Advertising Identifiers (e.g., GAID/IDFA): Collected by ad providers (Google AdMob, Meta Audience Network) to serve you personalized or non-personalized advertisements and for measuring the effectiveness of those ads.
• Device Information: Includes device type, operating system version, and unique device IDs. Collected by ad/analytics providers (Google Crashlytics) to provide targeted services and essential crash reports.
• Usage Data: Information about how you use the app (e.g., sessions, in-app actions). Collected by analytics providers to help us understand app performance.
• Push Notification Identifier: Your unique Device ID is collected and shared with **OneSignal** for the sole purpose of delivering essential push notifications to your device.

3. Legal Basis & Consent

We process your personal data based on the following legal grounds:

1. Consent: For using Google Sign-In data for personalization and for serving personalized advertisements and analytics tracking. Your consent is obtained via the third-party sign-in flow (Google) and via our in-app consent banner.
2. Legitimate Interests: For processing crash reports and device identifiers (non-personal data) to ensure the stability and security of the application.
3. Contractual Necessity: To manage your account and provide core gameplay features as required by our Terms & Conditions.

Sample Google Sign-In Consent Flow:

4. How We Use Your Data

We use the data we collect for the following purposes:

• Account Management: To create and maintain your player account, verify your identity, and enable secure login.
• Gameplay Features: To provide core app functionality, including tracking game progress and integrating features like **leaderboards**.
• Notifications: To send important updates, game reminders, and promotional messages (if push notifications are enabled on your device).
• Analytics & Improvement: To monitor app usage, analyze user behavior to fix bugs, and improve the overall app experience and stability.
• Ad Personalization: To serve you advertisements that may be relevant to your interests (if consent is given).
• Customer Support: To respond to your inquiries, troubleshoot problems, and resolve disputes.

5. Data Sharing & Third Parties

We share your data with the following third parties who provide services essential to the app's operation. These parties are contractually obligated to protect your data.

6. Data Retention & Deletion

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your active account. Generally, we may delete data associated with accounts that have been **inactive for a reasonable period, such as 2 years**.

7. Your Rights & Choices

You have significant rights regarding your personal data. You may exercise any of these rights by contacting us at support@brahamdev.com.

• Right to Access: The right to request copies of the data we hold about you.
• Right to Correction (Rectification): The right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Deletion (Erasure): The right to request that we erase your personal data (subject to legal obligations).
• Right to Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.
• Right to Object/Restrict Processing: The right to object to our processing of your personal data under certain conditions.

Opt-Out Choices

You can manage your preferences for communication and advertising:

• Personalized Ads: You can opt-out of personalized advertising by visiting the Google Ads settings page or by using your device's settings (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
• Push Notifications: You can disable all future push notifications from the Glow Games app through your device's operating system settings.

8. Children's Privacy (COPPA & Local Rules)

The Glow Games app is intended for a general audience and is **not targeted to children under the age of 13** (or the relevant age threshold in your jurisdiction).

If we become aware that we have inadvertently collected Personal Data from a child without verifiable parental consent, we will take reasonable steps to immediately delete such information from our records.

9. Security & International Transfers

We implement industry-standard, commercially reasonable security measures designed to protect your information, including **encryption in transit** (SSL/TLS) and **secure storage** of data. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use acceptable means to protect your personal data, we cannot guarantee its absolute security.

As we use global service providers, your data may be transferred to, and processed in, countries outside of your own. We ensure appropriate safeguards are used, such as Standard Contractual Clauses (SCCs) where applicable, to protect your data regardless of its location.

10. Contact & Changes

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@brahamdev.com

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Changelog (Summary of Major Updates)

• October 16, 2025: Initial Version published. Added detail on Google Sign-In data and explicit third-party list.

11. Quick FAQ

How do I delete my account and data?

You can request deletion by emailing support@brahamdev.com from your registered email address, or by using the account deletion API link provided in section 6.

How can I opt-out of personalized ads?

You can adjust your ad preferences directly through your device's settings (e.g., "Opt out of Ads Personalization" on Android or "Limit Ad Tracking" on iOS) or via the Google Ads settings link provided in section 7.

How do I contact support?

For all inquiries, including technical support, account issues, or privacy questions, please email support@brahamdev.com.