Privacy Policy for PlayKaro

Effective Date: September 5, 2025

1. Introduction

Welcome to PlayKaro ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information to provide and improve our services, administer your account, and ensure a secure and fair platform.

A. Personal Information You Provide to Us

When you register using your Google Account, we collect the following information:

• Name: To personalize your experience.
• Email Address: For account communication and support.
• Profile Picture: To display on your user profile within the app.

B. Information We Collect Automatically

• Device ID: We collect a unique Device ID to secure your account, prevent fraudulent activities (such as creating multiple accounts on a single device), and for delivering push notifications.
• App Usage Data (with your explicit permission): This includes information about your interactions with third-party applications after you have started a task in our App.
• List of Installed Applications (with your explicit permission): We temporarily access the list of your installed applications to verify the completion of "App Install" tasks.

C. Sensitive Permissions We Request

To ensure our reward system works correctly, we require the following sensitive permissions:

• Usage Access Permission: This is the core permission required to verify your tasks. We use it only to measure the time you spend watching a specific video or using a specific app that is part of a task. This allows us to confirm you have met the task requirements to earn a reward. We do not monitor your general phone usage or collect any personal data from other apps.
• Query All Packages (Installed App List): When you start an "App Install" task, we save your current list of non-system apps. After you return, we compare this saved list to the new list to detect the newly installed app. This is done only to verify that the correct app has been installed. This list is not used for any other purpose and is not shared with third parties.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Create and Manage Your Account: To set up your user profile and wallet.
• To Verify Task Completion: To use Usage Access and the installed app list to confirm you have completed tasks and to credit points to your wallet.
• To Process Transactions: To manage your reward earnings and process withdrawals through UPI or gift cards.
• To Maintain Security: To monitor for and prevent fraudulent activity and to enforce our Terms & Conditions.
• To Communicate With You: To send you transaction notifications, app updates, and support messages.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following situations:

• With Service Providers: We share your Device ID with OneSignal, a third-party service provider, for the sole purpose of sending you push notifications related to your account and rewards.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. We will retain your personal information for as long as your account is active or as needed to provide you with services.

6. Data Deletion

You have the right to request the deletion of your personal data. To do so, please contact us at [Your Support Email Address]. We will process your request in accordance with applicable laws. Please note that we may need to retain certain information for legal or security purposes.

7. Children's Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Support Email Address]